Powerful scheduling, time management and communication capabilities for the entire workforce to better protect and serve the community

Scheduling resources to save lives, reduce crime and protect property and infrastructure is mission critical.  At PDSI, we understand the demands of first responders and the constant challenges of public safety operations.  For 14 years, PDSI has provided TeleStaff to every segment of public safety for the scheduling of first responders and other critical resources in the most rapid, compliant and cost-effective ways.   

Relied on daily by nearly 600 public safety organizations and 200,000 emergency and non-emergency personnel, TeleStaff is an exceptionally advanced toolkit of scheduling, communication and time management capabilities.  Brought to market in 1997, it is was the first 100% COTs scheduling solution capable of incorporating the extreme and complex staffing factors inherent to public safety staffing to make intelligent scheduling decisions without human intervention.  Designed to modernize staffing operations, TeleStaff eliminates paper and manual-based processes that are error-prone by placing advanced, yet easy-to-use workforce management technology into the hands of employees who access the system via touch-tone phone, Internet browser and Microsoft Windows® desktop.  Though specifically developed with features to support mission critical staffing, operations become more business-oriented as tedious and time-consuming scheduling-related tasks such as vacancy filling, emergency recall, special event scheduling and overtime management are automated enabling unparallel efficiency and organization.            

Public safety is now called to meet new levels of efficiency with even fewer resources - without compromising services to citizens.  The TeleStaff Solution provides an indispensable means to realize time and cost savings supporting the continuation of effective services to the community.  Recent survey results revealed that TeleStaff customers realize an 82% time savings with the solution as compared to previous methods used.  As the industry's leading system, currently on its tenth version release, TeleStaff enables public safety organizations to realize their full potential in managing operations, employees and the bottom line.  Learn more.