Public Safety's Choice for Automated Scheduling and Notification

Hundreds of Public Safety organizations rely on TeleStaff each day to manage rosters, automate vacancy filling in conjunction with audit controls, accountability and reporting, improve overtime management, conduct emergency staffing, send and receive work communications, share information with 3rd party solutions, produce management reports, and ensure equitable and consistent application of labor agreements and HR policies.

Released in 1997, TeleStaff filled an immediate void in the industry because it automated inherent and very complex scheduling and communication processes by eliminating paper-based staffing and reducing manual phone calls.  It became the the first-of-its-kind solution in a new market.  TeleStaff's features that integrate automated decision-making and communication capabilities such as end user self service access by Internet browser, touch tone phone, and Microsoft Windows® desktop continue to distinguish it from all other solutions. 

The PDSI team understands that scheduling employees in a Public Safety environment is amongst the most challenging of daily Public Sector HR activities.  Not only must minimum and constant staffing levels be maintained to support your communities, but your employees and positions to be staffed must meet specific and rigid qualifications.  The complexity is magnified by 24x7 coverage demands driving requirements for multiple and varied shifts schedules across all Public Safety sectors.  Incorporating bargaining agreements, department policies and historical but perhaps more informal agreements lend to the complexity.  PDSI has the expertise to manage these complex scheduling environments having provided and configured over 500 unique configurations and counting!