Maintaining order in the correctional facilities and jails demands a staffed and ready workforce
For corrections organizations, TeleStaff reduces the scheduling workload by automating staffing and the delivery of communications, as well as streamlines routine workflow and interactions among employees and supervisors. The result is increased efficiency, greater productivity and reduced operational costs.
Here are some of the ways various personnel within corrections rely on TeleStaff:
Corrections officers
- Receive and respond to scheduling notifications and other work communications by telephone, cell, pager, e-mail, Internet and client PC
- Check their schedules and find out where they are working through self-service access points such as telephone, cell, Internet or client PC
- Sign-up for overtime
- Sign-up for extra-duty employment
- Request time-off and leave
- Conduct shift trades
- Review payroll data and accrual balances
- Update their own personal profile based on security
Command staff
- Automatically align staffing demands with employee availability, qualifications and regulatory constraints
- Generate and send schedule-driven notifications and communications to a telephone, cell, pager or e-mail automatically linking work assignment information for immediate employee response
- Create and maintain an unlimited number of schedules supporting multiple shifts, rotating positions, future assignments and promotions
- Manage daily operations with real-time rosters that track regular duty, special assignments, training, off-duty detail, court and emergency recall
- Manage time-off and leave requests
- Manage overtime
- Automatically alert you by way of real-time alarms when staffing levels fall below pre-determined requirements
- Find replacement personnel who are off-duty, can be held over, not fatigued or have signed up for overtime work
- Track training and certifications
- Conduct recall of staff during emergency crises
- Account for, locate and contact all officers at any given time
- Finalize pay sheets for payroll
- Ensure policy enforcement and union compliance
- Run reports for greater insight into operations
TeleStaff is the most efficient way to schedule and communicate to your workforce while delivering the bottom line results you need.