Fire and EMS scheduling software. Protecting lives and property demands a staffed and ready workforce  

For Fire and EMS organizations, TeleStaff reduces the scheduling workload by automating staffing and the delivery of communications, as well as streamlines routine workflow and interactions among employees and supervisors.  The result is increased efficiency, greater productivity and reduced operational costs. 

Here are some of the ways various personnel levels within the Fire and EMS departments rely on TeleStaff:

Fire suppression and EMT personnel

• Receive and respond to scheduling notifications and other work communications by telephone, cell, pager, e-mail, Internet and client PC 
• Check their schedules and find out where they are working through self-service access points such as telephone, cell, Internet or client PC 
• Sign-up for overtime 
• Sign-up for special duty assignments 
• Request time-off and leave
• Conduct shift trades
• Review payroll data and accrual balances
• Update their own personal profile based on security 

Command staff

• Automatically align staffing demands with employee availability, qualifications and regulatory constraints 
• Generate and send schedule-driven notifications and communications to a telephone, cell, pager or e-mail automatically linking work assignment information for employee response base on your rules and guidelines
• Create and maintain an unlimited number of schedules supporting multiple shifts, rotating positions, future assignments and promotions 
• Manage daily operations with real-time rosters that track regular duty, special duty assignments, training, off-duty detail and emergency deployments
• Manage time-off requests
• Monitor staffing levels
• Automatically alert you by way of real-time alarms when staffing levels fall below pre-determined requirements
• Find replacement personnel who are off-duty, can be held over, not fatigued or have signed-up for overtime work
• Track training and certifications
• Deploy personnel for emergency recall or mutual aid
• Account for, locate and contact all staff at any given time
• Finalize pay sheets for payroll
• Ensure policy enforcement and union compliance 
• Run reports for greater insight into operations

TeleStaff is the most efficient way to schedule and communicate to your workforce while delivering the bottom line results you need.